We just sold our apartment in January 2019. Susan was amazing! From the minute we signed with her, she was available 24/7, and could not have been more responsive and knowledgeable. She listed our apartment on a Sunday, and had it sold by the following Saturday. Six days and for more money than we thought we could get. (She even brought our dog to her apartment for some showings while we were at work.) She dealt directly with our Co-op board, and even did all of the paperwork (flip tax calculations, etc.) they required. Selling your home can be a very stressful exercise, and she made it as painless as possible. We could not recommend her more highly. Plus, she’s just a lovely person. You won’t be sorry if you use her to sell or buy your home.
I just want to say what a pleasure it was working with Susan Gold. She understands the Manhattan real estate market and dealt with the complexities of buying an apartment with an experienced hand. Susan was patient and helpful and kept me fully informed about what I needed to do every step of the way. Susan went the extra mile for me many times, and she did it with great personal charm and unfailing good humor. She was absolutely superb. I felt like I was working with a friend, not an agent. It was a great experience. I would recommend Susan Gold without any hesitation.
Susan was of enormous help in our search for a coop apartment in NY. She knows the market very well, led us through the purchase and approval process, and most importantly, communicated frequently with us throughout the transaction. She is very friendly and professional, and respectful of client’s time. I highly recommend her!
Laura was very knowledgeable in the real estate market, was a great help with my co-op purchase and with board package submittal and was able to rent the apartment within weeks of listing it. Kept me informed during the entire process. Will use Laura’s services without any hesitation.
When I was looking for an agent to sell my apartment, a neighbor suggested I contact Susan Gold, who lived in my building, and whom I knew slightly. I was very impressed by her warmth, her exuberance, and her knowledge of the best way to get my apartment sold, and she and her partner Laura Burdette made it as stress-free as possible. Susan took out pieces of furniture and stored them in her apartment, and then brought lamps to give more light to mine. I had never heard of a real estate agent doing that before, but Susan will go the extra mile to showcase your apartment at it’s best. Both Susan and Laura understand the complexities of co-op requirements for buying and selling. Marketing expertise, price placement, open houses, persistence, this very professional team overcomes all obstacles. And friendly and fun besides! If you’re looking to sell or buy, Susan Gold is the person to contact. You won’t be disappointed.
Laura and her partner Susan sold our apartment in midtown east. They were incredibly professional and responsive, went out of their way to accommodate our requests (including ensuring prospective buyers removed their wet shoes, taking our dog out of the apartment on a walk if a buyer wasn’t comfortable with her, storing some of our stuff in Susan’s apartment during open houses). They provided regular updates and worked with us and the sellers to get the deal done in an expedient manner. Highly recommended!
As a NY attorney, I have often been disappointed by how little agents know about the laws, rules and regulations governing real estate transactions in NY. Susan is an incredible professional, and has made it her duty to learn seemingly everything she needs to do her job at the absolute highest level. Do you have questions about Co-Op management obligations in the building you are thinking of purchasing in? How do rent control laws affect the value of one building vs another? If she doesn’t know the answer off the top of her head, she will diligently research the issue and help resolve any concerns or questions you may have. I was so impressed with her when I bought my Co-Op apartment in 2016, that I entrusted her to my 2 sons, who have now each bought their own apartments with her help in the City. And aside from all that, she is such a genuinely nice and caring person, that I can’t imagine working with anybody else. If I could give her 6 stars, I would.
djmartineau59 – Upper East Side, New York, NY
–NMART23 – Upper East Side, New York, NY
Susan helped us find our new home and was by our side through the entire process from beginning to end. She was responsive to our wish list and certainly delivered! She then proceeded to help us sell our previous home in a timely manner and at a great price. Her attention to detail helped make it possible. Susan is an excellent agent and I highly recommend her services!
Laura and Susan were very knowledgeable in the real estate market, were a great help with my co-op purchase and with board package submittal and were able to rent the apartment within weeks of listing it. Kept me informed during the entire process. Will use Laura and Susan’s services without any hesitation.
Laura and Susan were a joy to work with. I could not have asked for better real estate agents. Her knowledge, dedication and patience have made the daunting tasks of buying an apartment in Manhattan so remarkably uncomplicated and smooth. Laura and Susa were not only real estate agents, but expert neighborhood guides. They enthusiastically walked me around the neighborhood multiple times at my request, showing me places of interests as well as any local services I may need. Their friendliness, passion and honesty are a rarity among most real estate agents I have encountered. Laura and Susan have made themselves the go-to agents for my family and I for life! Highly recommended!
Anyone looking to navigate the real estate landscape in New York City should feel lucky to find Susan Gold and Laura Burdette. Individually, and especially as partners, they are knowledgeable, strategic, diplomatic and persistent – essential qualities in New York Real Estate. Although my husband and I had lived for many years in New York City, we had not bought anything in the current market and were not aware of certain neighborhoods and buildings that could meet our needs. When we started to look seriously for a permanent home they provided invaluable insights and guidance that paid off when we found something just right. Throughout the entire process they were patient, professional and fun to be with. We recommend them highly.
I bought two apartments and sold one with Laura and Susan, whom I now consider my “agents for life.” Among the things I like most about Laura and Susan are that they are upstanding and trustworthy while also being sophisticated and savvy. They listen. They are always responsive and responsible. They have complete command of all the details of buying and selling. They know the neighborhoods of the city inside and out, have a sense of history and a love of New York that makes working with them an inspiring experience. I highly recommend Laura Burdette and Susan Gold.
Once you work with Susan Gold, you will never work with another real estate broker again – there is no doubt in my mind. Susan sold my NYC apartment quickly and she also found me another one to purchase. Susan staged my apartment so it looked beautiful. She also brought in a cleaning crew who did a fantastic job to get it ready for the sale and most importantly – for the photo shoot. They even cleaned all my windows. Her photographer is absolutely the best! You can feel they have worked together for years. When I wanted to buy an apartment, I gave her my wish list and she was off and running. She found me the the perfect place in 2 weeks. The board package she created for me was spectacular. She coached me for my board interview and the rest is history. Thanks Susan!